Frequently Asked Questions
Is sports nutrition advice and coaching covered by health insurance?
Sports nutrition advice and coaching are not covered by the basic health insurance and are also not reimbursed through supplementary health insurance. Unlike regular dietetics, which often focuses on medical conditions, sports nutrition advice focuses on performance improvement and optimal nutrition for athletes. It is therefore an investment in your sporting ambitions that you pay for yourself.
Does TWINDO Sports Nutrition Advice have a physical practice space?
TWINDO Sports Nutrition Advice does not have a physical practice and operates entirely online. Consultations take place via video calls and/or by telephone, and all support is provided digitally via the internet or the TWINDO One app. This saves you travel time and allows you to easily fit it into your busy training schedule, wherever you are.
Is TWINDO Sports Nutrition a full-time consultancy firm?
TWINDO Sport Nutrition Advice is a part-time consultancy. This means that availability for consultations and response times may vary. Expect a personal and committed approach, with quality taking precedence. For urgent queries or specific availability, please feel free to contact us to discuss the options.
When does a commercial agreement become final?
From the moment the order confirmation is sent by TWINDO Sportvoedingsadvies, the order is final. You do not need to provide explicit confirmation or agreement. The order confirmation describes the agreed services, costs, and conditions. Do you have any questions or doubts beforehand? Please contact us before submitting a request.
What payment methods does TWINDO Sport Nutrition accept?
Payment can be made via:
- Online payment link: iDEAL, credit card, debit card, Apple Pay, Google Pay
- Bank transfer to the specified IBAN number
Upon booking, you will receive an invoice with both options, so you can choose what is easiest for you.
Can I end the assignment prematurely?
An order can be cancelled at any time. However, no refund will be issued unless the cancellation conditions set out in our Terms and Conditions. Please refer to these terms and conditions for more information on when cancellation is possible and what rights you have.
Can TWINDO Sports Nutrition guide me if I have a medical condition?
TWINDO Sports Nutrition Advice specialises in sports nutrition advice for healthy athletes looking to optimise their performance. In cases of medical indication, guidance from a registered (sports) dietitian is necessary, as they can provide the correct care and this may also be reimbursed by health insurance. I would therefore be happy to refer you to a registered (sports) dietitian.
Get more out of every workout
Discuss your situation during a personal initial consultation.